Computer Technology Unlimited
"Helping you make the most of IT"
 

Services for the Home Computer User


CTU is able to provide a wide range of IT support services for the home user. With technology in the home rapidly increasing in popularity, setting it all up correctly can be a challenging task. CTU is available to help at your convenience.  Click the service you are interested in for further information.

Home Networking

Internet Connectivity Service

New PC Installation Service

Software and Hardware Installation Service

PC Upgrade Service

Anti-Virus, Anti-Spyware, Anti-Adware










Home Networking

If you have more than one computer you would benefit from a home network.  Share your Internet connection, printers and files. 

CTU recommends a wireless home network which, once installed, allows complete flexibility for where you use your computer.  CTU will install and configure a wireless network and ensure it is working to your full satisfaction.  In addition, we will configure wireless encyption to prevent snoopers gaining access to your network and computers.  If you prefer a wired network CTU can help with this also.

In addition to installations CTU can help support, troubleshoot and fix networking issues and ensure all equipment is correctly configured and working.

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Internet Connectivity Service – Broadband or Dial-Up

Best Broadband

All aspects of Internet connectivity are covered: 

Installation and setup of Dial-up or Broadband connections.
Cabling
PC configuration.
Setup and test new email accounts.
Internet Browser configuration.
Advice on Internet security (keeping your personal information safe and your PC free from attack).


CTU can diagnose and repair any Internet connectivity related problems you may have. If you've just had broadband installed on your computer and you are confused as to how to proceed give CTU a call.

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New PC Installation Service

The average person who is unfamiliar with setting up PCs can take all day to complete the process.  Let CTU take over the process to relieve you of the stress and inconvenience and have everything up and running as quickly as possible.

 No need to take time off work - Installations can be carried out at a time convenient to you.       

Unfamiliar with loading software and connecting other equipment to your system?  In addition to setting up and installing the new system I will install all software, peripherals and drivers and ensure they are working properly.

Unsure about wireless connections between PC and broadband?  - Don't worry. CTU will help you get it up and running and make sure it is secure so no one else can invade your home network.

Broadband connections to the Internet?  CTU can advise, install and make sure it is working to your satisfaction.

Unfamiliar with PC’s? – You can have a demonstration to outline key features and also show you how to make the most of your new computer. In addition CTU can advise you on how to look after your system including virus protection, spyware protection, file management, shut down, Internet use etc.

Replacing an existing system?  CTU can transfer all your data, files, settings and devices ensuring the transition is as smooth as possible.

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Software and Hardware Installation Service

Even the most experienced computer user can find installing new software or hardware a daunting task.  Let CTU take the stress and nuisance out of the job by carrying out your installations for you.  Installations can be carried out in your own home with the minimum disruption to you and your use of your computer.

Call CTU to install hardware such as:

Hard Drives
CD/DVD Writers/Rewriters
Wireless/Bluetooth adapters
Digital Cameras
Scanners
Printers
Modems
Memory
Monitors
Video cards
TV cards
Sound cards
Speakers
Mice
Any other hardware

In addition to any hardware CTU can install computer software for you and ensure that it is functioning correctly.  This may be a completely new package or an upgrade.  This could be the latest edition of Microsoft Office or a new installation of Windows XP. 

Please note that proof of purchase or Certificate of Authenticity will be required before intallation can take place.

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PC Upgrade Service

If your computer is already several years old and hasn’t yet been upgraded you may find it sluggish and that you are running out of storage space or you may find that from time to time it becomes completely unresponsive.  Don’t replace it just yet consider upgrading some of its key components and you will breathe new life into it.

There are many options when upgrading a PC.  Choosing the correct upgrade path can save you money and hassle.  After a short inspection of your PC and discussion about your current and future use CTU can advise, procure and install all the upgrades you may require, giving you complete confidence that only the best upgrade path has been followed.

Most PCs can benefit from upgrades that will enable you to continue getting excellent use and extend its longevity.  However, following inspection, it may be that it is time to replace your system with a new one in which case CTU can offer a complete worry-free installation and transfer service making sure your new PC has all your existing files and folders and devices are installed and working.

Whatever your upgrade requirement you can have complete peace of mind with Computer Technology Unlimited.

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Anti-Virus, Anti-Spyware, Anti-Adware

Once connected to the Internet your PC is vulnerable to an ever increasing and variety of attacks.  No PC should be without adequate protection against the most prevalent and pernicious forms of attack, that of viruses, spyware and adware.  Just one computer virus could completely destroy all your files and data on your PC, and there are thousands of computer viruses in existence with the number growing daily.  Your data (personal files, family photos, accounts etc.) is the most valuable part of your computer system and should be protected. These days, having and anti-virus and anti-spyware program installed on your PC it not an option it’s a necessity!


With this service CTU will install, configure and test an anti-virus product on your computer.  Following an update to the Anti-virus database, a full virus scan will be run and any viruses found will be removed.  You will then be shown how to use the Anti-virus program and keep it working to protect your PC.

If your PC has been connected to the Internet without any spyware or adware protection there's a good chance that your computer is already infected.  Statistics show that over 90% of home and business computers have some kind of spyware or adware infection!  These rogue programs are frequently installed on your computer without your permission or knowledge.  Simply by visiting a compromised website your computer can become infected.

Adware is usually just annoying pop-ups of advertisements for various Internet related services but at its worst it can be extremely upsetting and objectionable. Spyware can be used to trace your use of you computer even to the point of logging usernames and passwords.  Some spyware can be used to make your PC an unwitting server of “spam”.  CTU can advise and isntall a recommended anti-spyware/anti-adware product to keep your PC free from such worrying intrusions.

If you haven’t got any of these systems installed on your computer you should give CTU a call as soon as possible.

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"I couldn't get my wireless broadband to work.  I phoned the broadband helpdesk.  After about an hour they said the problem was with my laptop.  The helpdesk for the laptop said the problem was with my broadband service.  I called CTU and Tim had it working within 15 minutes."
 - MR  Guildford

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